Billing and Payment

Laboratory testing is an important part of your treatment plan. The cost of laboratory testing is not included in the price for the visit with your doctor.

We understand some patients may have circumstances that cause financial strain. Please call 844-218-3097 with any questions or would like to discuss payment options.

If you have insurance:

Please be sure we have your accurate and current insurance information. We will bill to your health insurance company for your laboratory testing.

For COVID-19 testing the amount billed to your insurance will be $100.

You may receive an Explanation of Benefits (EOB) from your insurance company. The EOB is NOT a bill. It is only an estimate of your financial responsibility. An EOB sometimes indicates a balance different from the final bill.

If your insurance company requires a balance, you will receive an invoice from AIT. You should expect to receive the invoice within 30 to 60 days after your visit. *COVID 19 testing is not subject to cost share by your insurance at this time*

If you do not have insurance:

You will receive an invoice from AIT for the laboratory services 30 to 60 days after your visit.

At this time, uninsured patients will not receive a bill for COVID 19 testing from AITLabs

Please call us AIT Labs at 844-218-3097 and we will be happy to assist.

Convenient, Online Bill Pay

Pay Online Now

HealthTrackRx® offers patients the convenience of online bill pay. To pay your patient bill, please visit
  • Log in using the Account Number and Access code from your statement.
  • Set up your profile
  • Pay online, view your account history or update a mailing address or insurance information
  • Multiple forms of payment accepted

Your care is important to your healthcare provider. Our laboratory report helps them determine the best treatment for you.

We accept and bill all insurances. In most cases, we receive payment directly from your insurance company.

Call our business office at 844-218-3097
We have many options available and will work with you to resolve any issue.

Some insurance companies pay the patient directly for laboratory services. If you have received a check for our services, please:

1. Endorse the check:
Pay to the order of AIT
Your signature
For Deposit Only

2. Mail the check and a copy of your Explanation of Benefits (EOB) to: AIT Laboratories PO Box 638733
Cincinnati, OH 45263

If you received a check, but have already cashed or deposited it, you may also pay this balance using a credit card or by mailing a personal check.

Delivery Policy: Service company, no delivery required.
Refund Policy: HealthTrackRX® Billing Department will address all credit/refund balances in a timely and appropriate manner and in accordance with rules & regulations pertaining to refunds.

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